FanZone Express/Fan Zone Travel accepts liability for all arrangements of your tour or excursion that are within our direct control. This includes acts of and/or omissions by our agents, sub-agents and suppliers.
All Fan Zone Express travel is non refundable once booked.
Passengers under 16 years of age can only travel if accompanied by a responsible adult aged 18 years or older. Our security teams/stewards reserve the right to refuse travel if no such accompanying adult is present during the full journey of the event. These younger passengers must remain in accompaniment and responsibility of the respective adult.
We shall not be responsible or accept liability for death, bodily injury or illness caused to the client or any other named person on the booking form, except where resulting from the negligent act/omissions of our employees, agents, sub-agents and suppliers whilst acting within the scope of their employment contract. Any claims arising therefore shall be subject to English Law in respect of any question of liability or quantum, and all proceedings shall be within the exclusive domain of the English Courts.
We should draw your attention to the following circumstances which fall outside our direct control and we are not prepared to accept liability:.
Service, published running times and schedules are estimated only and we will not be liable for any loss (event tickets), howsoever caused, arising from any delay or failure to operate a service in accordance with the published times or timetable.
Postponement of match due to bad weather, floodlight failure, health and safety laws, mechanical breakdown of transportation will fall into the below categories.
We accept no liability whatsoever for delays caused by circumstances beyond our control. These include but are not limited to:
We accept no liability whatsoever regarding refunds of event tickets due to any of the above circumstances.
BEHAVIOUR
For your own enjoyment of the trip we advise against the over indulgence of alcohol, as you may be refused transportation.
WARNING: if for any reason you or any member(s) or your group are refused transportation on an organised vehicle, other means of transport will have to be found by yourselves. Fan Zoner Express and/or it's agents will be exonerated. Fan Zone Express may allow Police or employ a private security agency to travel on their coaches at times.
THEY ARE THERE TO PROTECT THE PROPERTY OF FAN ZONE EXPRESS AND IT'S AGENTS AND FOR NO OTHER REASON.
IT IS A POLICE REQUIREMENT THAT THERE IS NO ALCOHOL ALLOWED ON ANY COACHES TRAVELING TO OR FROM ANY FANZONE EXPRESS EVENT. ALL ALCOHOL FOUND ON PERSONS ON OUR VEHICLES WILL BE CONFISCATED OR CLIENTS WILL BE REFUSED TRANSPORTATION.
PLEASE NOTE: THERE IS A £1,000 FINE FOR BREAKING THE ABOVE CONDITIONS REGARDING ALCOHOL ON COACHES.
INTERNATIONAL EXCURSIONS
The following additional terms apply for any excursion which travels outside the United Kingdom.
A valid passport is required for any international excursion. This includes tours to the European Union and Soccer Express are not responsible for the refusal to allow passage of any member of your party who do not have a passport.
Fan Zone Express require a photocopy of your passport and/or your passport number to comply with UK and European Police regulations regarding supporters traveling abroad. This information may be passed to the National Intelligence Unit. Fan Zone Express will work with the police or any other security services to protect the safety of our passengers and property.
A refundable security bond is also required.
These conditions are conditions of booking with Fan Zone Express, a copy of which is available upon request
Please be advised that Fan Zone Express do not supply event tickets as these must be purchased from an official vendor.
Fan Zone Express is an independent Fans travel club and is not affiliated to any event, venue or club.
POLICE NOTICE
Warning to fans travelling on any Fan Zone Express Excursions
NO ALCOHOL ALLOWED
It is illegal to consume alcohol on coaches to events.
If you are found with alcohol on board any excursion it will be confiscated.
You may also be refused travel and you can be fined up to £1000.
At Fan Club Soccerexpress, we've been passionate about travel for over a decade. We understand the thrill of exploring new destinations and the joy it brings to our clients. That's why we make it our mission to provide the best travel services and experiences possible.
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